Refund policy
RETURN & REFUND POLICY
At Clock In, we check every order before it ships. Because of that, we keep our returns policy simple: we only accept returns for items that arrive damaged or incorrect. We don't accept returns for buyer's remorse, wrong size ordered, or change of mind — so please double-check sizing and your order details before checking out.
What's covered:
- Items damaged in shipping
- Manufacturing defects
- Wrong item, size, or color sent in error
What's not covered:
- Change of mind
- Incorrect size selected by the customer
- Items worn, washed, or used beyond trying on
- Items returned without prior approval
How to report a damaged or incorrect item:
- Contact us at [OccupationEqualsMan@gmail.com] within 14 days of delivery
- Include your order number and clear photos of the item and any damage
- We'll review and respond within 2 business days with next steps
Resolution:
Once approved, we'll send a free replacement or issue a full refund to your original payment method — your choice. We cover return shipping costs for confirmed damaged or incorrect items.